This Privacy Policy explains what personal data judi365 collects from registered Members, how that data is used, who it may be shared with, how it is protected, and what rights you have over your own information. Your privacy is taken seriously — data is collected only to the extent necessary to operate your account, process transactions, and meet our regulatory obligations.
All data transmitted between your browser and judi365 servers is protected with 256-bit SSL. Stored data is encrypted at rest using industry-standard protocols.
judi365 does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team directly.
We collect only the data we genuinely need — nothing beyond what is required to run your account, verify identity, and process MYR transactions.
judi365 (hereinafter "the Platform", "we", "us", or "the Operator") is committed to protecting the privacy of all individuals who access, register with, or otherwise interact with the judi365 online casino and sports betting platform available at judi365.cam. This Privacy Policy (hereinafter "the Policy") describes in detail how personal data is collected, processed, stored, and shared in connection with the operation of the Platform.
This Policy applies to all registered Members, visitors to the Platform, and any individual whose personal information is processed in connection with judi365's services. It should be read in conjunction with the judi365 Terms & Conditions, which govern your use of the Platform more broadly.
By registering an account on judi365, depositing funds, or continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood the practices described herein. If you do not agree with this Policy, you should discontinue use of the Platform and contact our support team to arrange account closure.
Scope: This Policy covers personal data collected through the judi365 website, any mobile-optimised versions of the Platform, and communications channels including live chat and email support at [email protected]. It does not cover third-party websites or services that may be linked from the Platform.
For the purposes of this Policy, the following definitions apply:
For the purposes of data protection obligations, judi365 acts as the Data Controller in respect of all personal data collected from Members and Platform visitors. The Operator is responsible for determining how and why personal data is processed, and for ensuring that processing activities comply with applicable data protection legislation.
All data protection enquiries, subject access requests, and requests to exercise data rights should be directed to the judi365 support team via live chat or email at [email protected]. Contact details are also provided in Section 16 of this Policy.
judi365 collects personal data in two primary categories: data provided directly by the Member, and data collected automatically through use of the Platform. The specific categories of data collected are detailed below.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, MyKAD / passport | Account creation, KYC verification |
| Contact Data | Email address, mobile number | Account communications, support |
| Financial Data | e-Wallet ID, bank account reference, crypto address | Deposit and withdrawal processing (MYR) |
| Transaction Data | Bet history, deposit/withdrawal records | Account management, AML compliance |
| Technical Data | IP address, browser, device type | Security, fraud prevention, analytics |
| Usage Data | Pages visited, game sessions, navigation | Platform optimisation, personalisation |
| Communication Data | Live chat records, email correspondence | Support quality, dispute resolution |
judi365 collects personal data through the following channels:
judi365 processes personal data for the following specific purposes:
Personal data is used to create, maintain, and administer your judi365 account, including authentication, account settings management, and communication of account-related updates.
We are required by our operating licence and applicable anti-money laundering regulations to verify the identity of all Members prior to processing withdrawal requests. KYC data (MyKAD, passport, proof of address) is processed solely for this purpose.
Payment method data is processed to facilitate MYR deposits and withdrawals through the Member's chosen payment channel. This includes communicating with payment processors such as Touch 'n Go eWallet, DuitNow, FPX, and cryptocurrency networks for USDT TRC20 transactions.
Technical and transactional data is analysed to detect and prevent fraudulent activity, money laundering, account takeovers, and other security threats. This includes monitoring for patterns consistent with bonus abuse, multi-accounting, and unauthorised access attempts.
The Operator is required to maintain records of transactions and Member interactions for defined periods to satisfy obligations under applicable gaming licensing, AML, and financial reporting frameworks. Data processed for this purpose is retained for the minimum period required by the relevant regulatory obligation.
Communication data including live chat transcripts and email correspondence is retained to provide continuity of support, resolve disputes, and maintain quality of service.
Aggregated and anonymised usage data is analysed to understand how Members interact with the Platform, identify performance issues, and inform product development decisions. This processing does not result in individual-level profiling for commercial purposes.
Betting activity and session data may be reviewed as part of the Platform's responsible gambling obligations to identify Members who may be exhibiting signs of problematic gambling behaviour, and to ensure that self-imposed limits and exclusions are properly enforced.
judi365 relies on the following legal bases for processing personal data, depending on the nature and purpose of the processing activity:
judi365 does not sell, rent, or trade personal data to third parties for commercial purposes. Data is shared with third parties only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.
No Data Selling: judi365 does not and will not sell your personal data to advertising networks, data brokers, or any commercial third parties. All third-party sharing is strictly service-delivery or compliance-driven.
As an internationally licensed platform serving Malaysian players, judi365 may process and store personal data in jurisdictions outside of Malaysia, including the jurisdiction in which the Operator holds its gaming licence and locations where its technology infrastructure providers maintain data centres.
Where personal data is transferred internationally, the Operator ensures that appropriate safeguards are in place to protect that data to a standard equivalent to, or exceeding, the protections afforded under applicable data protection law. Safeguards may include contractual data processing agreements, standard contractual clauses, or transfer to jurisdictions with recognised adequate data protection frameworks.
judi365 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any mandatory retention obligations under applicable law or regulation.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
judi365 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While judi365 takes all reasonable precautions to protect personal data, no system is entirely immune to security risk. Members are encouraged to use strong, unique passwords for their account, enable two-factor authentication, and report any suspected unauthorised access to our support team immediately.
judi365 uses cookies and similar tracking technologies to operate the Platform, maintain session integrity, and improve the user experience. Cookies are small text files placed on your device when you visit the Platform.
Most web browsers allow you to manage cookie preferences through browser settings, including blocking or deleting cookies. Please note that disabling strictly necessary cookies may impair your ability to use core Platform features, including logging in and maintaining your session. For instructions on managing cookies in your specific browser, consult your browser's help documentation.
Subject to applicable data protection law and the Operator's regulatory obligations, Members have the following rights in relation to their personal data. To exercise any of these rights, contact judi365 via live chat or email at [email protected].
You have the right to request a copy of all personal data judi365 holds about you. Subject access requests are processed within 30 days of receipt of a valid request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Updates to registered contact or identity information may require re-verification.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected. Note that regulatory retention obligations may mean that certain data cannot be deleted immediately upon request.
You may request that processing of your personal data be restricted in specific circumstances — for example, while the accuracy of data you have disputed is being verified.
Where technically feasible and where processing is based on consent or contractual necessity, you may request your personal data in a structured, machine-readable format.
You have the right to object to processing carried out on the basis of legitimate interests. The Operator will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
The judi365 Platform is strictly restricted to individuals aged 21 years and above. The Operator does not knowingly collect personal data from individuals below this age threshold. Age is verified during the KYC process through identity document review.
Where the Operator becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, that data will be deleted and the associated account will be permanently closed. Any funds held in such an account will be returned in accordance with applicable regulatory guidance.
If you have reason to believe that a minor has registered an account on the Platform, please contact our support team at [email protected] immediately so that the matter can be investigated and resolved promptly.
judi365 reserves the right to update or amend this Privacy Policy at any time. Where amendments are material, Members will be notified via email to their registered address and/or via a prominent notice on the Platform, in advance of the changes taking effect. The "Last Updated" date at the top of this document will be revised with each published amendment.
We encourage Members to review this Policy periodically. Your continued use of the Platform following publication of any amendment constitutes your acceptance of the revised Policy. If you do not agree with any amendment, you should cease using the Platform and contact our support team to arrange account closure and the return of any remaining real-money balance.
All data protection enquiries, subject access requests, requests to exercise data rights, and privacy-related complaints should be directed to the judi365 data protection team using the following contact channels:
The Operator will endeavour to respond to all data rights requests within 30 days of receipt. In cases of complexity or high volume, this period may be extended by a further 30 days, in which case you will be informed of the extension within the initial 30-day period.
Related Documents: This Privacy Policy should be read alongside the judi365 Terms & Conditions and Responsible Gambling page, which together form the complete framework governing your relationship with the Platform.
Understanding how your data is handled is part of playing with confidence. If you have reviewed this Policy and are ready to explore what judi365 offers Malaysian players, visit our homepage for the full platform overview.
For players aged 21 and above only. For data enquiries, contact [email protected].